I consider myself a large investor through the Darwinex platform and as such I don’t really feel that the level of support fits that well. I wouldn’t relish paying but I’d rather pay and get immediate support when I need it?
I appreciate the community is really good but sometimes you just want something explained to you.
Does anyone else feel the same?
Thanks a lot for your feedback, @V1group!
By way of introduction, I am the person in charge of the support service here at Darwinex. I will make sure you receive the correct level of assistance (and, of course, free of charge!).
Please do keep the feedback coming, this means the world to us!