CFDs are complex instruments and come with a high risk of losing money rapidly due to leverage. -- % of retail investor accounts lose money when trading CFDs with this provider. You should consider whether you understand how CFDs work and whether you can afford to take the high risk of losing your money.

Paid or more support

Hi,
I consider myself a large investor through the Darwinex platform and as such I don’t really feel that the level of support fits that well. I wouldn’t relish paying but I’d rather pay and get immediate support when I need it?
I appreciate the community is really good but sometimes you just want something explained to you.
Does anyone else feel the same?
Thanks

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Thanks a lot for your feedback, @V1group!

By way of introduction, I am the person in charge of the support service here at Darwinex. I will make sure you receive the correct level of assistance (and, of course, free of charge!).

Please do keep the feedback coming, this means the world to us!

Kindest regards,
Ignacio

2 Likes

I consider myself a small investor, but I also feel the content is a bit scattered and not easy to find when you need it.