I am not able to see the progress of my demo account (mt4), the equity is fine but when I click into it it just appears empty. Any idea of what is happening?
Hi there @MLTrader
Hope all is well ?
First, I would like to welcome you to the Darwinex community!
It is good to have you here.
Regarding your question, what do you mean exactly when you state “when I click into it” ?
Is it your progress on the website or in MT4 itself ?
Hope to hear from you soon.
Thanks for your query, @MLTrader!
For specific questions affecting your account and in order for us to review your case in detail, I’d appreciate if you could please contact email@example.com for support.
If the account is showing your equity but not allowing you to trade, it is likely that you accessed your account with your investor password (instead of your master password). This is an error we get quite often!
I hoep this proves helpful.
Thank you, it is working now.